Call us on 01233 666 666 to book.

Sun – Weds 0500am – 0200am, Thurs 0500am – 0300am, Fri & Sat 24 hours

All fares for Taxi and Private Hire companies are set by Ashford Borough Council's, Licensing Authority.

To ensure transparency below we have detailed the fares and rates set by the Licensing Authority.

We adhere to these rates very strictly, which means that when you book an Arrow Taxi you can be sure of a fair price, without paying any extra for our renowned customer service or for the luxury of our fleet of Mercedes E-class cars.

Fare for distance or time: Rate 1 £
If the distance does not exceed 700 yards, for the whole distance or for the first 220.5 seconds of waiting time. 2.8
For each subsequent 171.8 yards or uncomplete thereof. 0.20
Or for each subsequent period of 54.4 seconds of waiting time or uncompleted thereof 0.20
Fare for certain times and days: Rate 2 £
a). For each hire commenced between 12 midnight and 7am. 1 ½ x Rate 1
b). For each hire undertaken on GOOD FRIDAY, EASTER MONDAY, MAY DAY, SPRING BANK HOLIDAY, SUMMER BANK HOLIDAY or any other specifically declared bank holiday. 1 ½ x Rate 1
Fare for certain times and days: Rate 3
c). For each hire undertaken on CHRISTMAS DAY, BOXING DAY or NEW YEAR’S DAY. 1 ½ x Rate 1
When the holiday charge (b) or (c) is payable the Night Charge (a) is NOT payable.
Guide to Average Expected Fares for Journey Lengths. £
2 miles. 6.20
5 miles. 12.40
10 miles. 22.60
Extras – up to a maximum of £1.20. £
a). for each person (excluding infants in arms) carried in excess of two persons (two children under 10 years of age count as one person) irrespective of distance. 0.20
Note: For the purposes of counting the number of persons that the vehicle is licensed to carry, children under 10 years of age should each be counted as a person. A babe in arms should not be counted as a person.
b). For perambulators (prams/pushchairs). 0.05
b). For dogs. 0.10
Rates Calculated by time
When the hirer expresses his desire to engage a hackney carriage by time, then the rate of share shall be calculated by time, such rate or fare being agreed in advance.
Complaints
Any complaints about our vehicles should be made to the Licensing Authority, Ashford Borough Council, Civic Centre, Tannery Lane, Ashford, Kent, TN23 1PL.

Fixed Priced Fares

*Fixed price fares are calculated from Ashford Town Centre and are based on travel between 07:00-00:00 hours, they do not include after midnight and Bank Holidays.